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Outcome details
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Appointment booking AP-48290
VerifiedClinic appointment booked · OUT-2024-118388 · 15 Aug 2024, 18:02 SGT
Charge
SGD 5.00
Summary
A reschedule request was resolved on the call and written back to the practice system.
- Patient
- Priya Nair
- Appointment
- Mon 19 Aug 2024, 09:15
- Clinician
- Dr. Lim
- Booked via
- After-hours receptionist
Outcome Contract
You pay when
- Patient identified
- Slot accepted
- Written to your PMS
- Appointment ID returned
Credited automatically if
- Duplicate booking
- Failed PMS write
Evidence
Call recording
CALL-8843188 · 1:52
Transcript
6 turns
PMS response
200 OK
Appointment ID
APT-7391980 · confirmed
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Outcome timeline
- Completed15 Aug, 17:58 · call handled, change requested
- Verified15 Aug, 18:02 · PMS confirmed
- Billable16 Aug, 00:00 · included in billing cycle
Why you were billed
Priya Nair was identified, the new slot was accepted, the change was written to your PMS and ID APT-7391980 came back.