Outcome details

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Appointment booking AP-48291

Verified

Clinic appointment booked · OUT-2024-118392 · 15 Aug 2024, 19:42 SGT

Charge

SGD 5.00

Summary

A new patient appointment was booked by the after-hours receptionist, then confirmed in your practice system.

Patient: Michael Ong
Appointment: Fri 16 Aug 2024, 15:30
Clinician: Dr. Tan
Booked via: After-hours receptionist

Outcome Contract

You pay when

Patient identified
Slot accepted
Written to your PMS
Appointment ID returned

Credited automatically if

Duplicate booking
Failed PMS write

Evidence

View all evidence

Call recording

CALL-8843201 · 2:14

Transcript

8 turns

PMS response

200 OK

Appointment ID

APT-7392014 · confirmed

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Outcome timeline

Completed15 Aug, 19:37 · call handled, booking requested
Verified15 Aug, 19:42 · PMS confirmed, window complete
Billable16 Aug, 00:00 · included in billing cycle

Why you were billed

Michael Ong was identified, a slot with Dr. Tan was accepted, the appointment was written to your PMS and ID APT-7392014 came back. All four conditions in the contract were met.