Work
Everything the agents have handed back to a person — approvals, exceptions and runs in flight.
StatusItemSolutionSummaryPriorityReceivedAction
StatusNeeds approval
ItemAP-48291Michael Ong
SolutionClinic Front DeskSunrise Clinic
SummaryReschedule appointment to Fri, 15:30
PriorityHigh
Received10 min ago
ActionReview
StatusBlocked
ItemCLM-784321Riyadh Hospital
SolutionNPHIES Claim Pre-ScreenSaudi Arabia
SummaryMissing authorization reference
PriorityHigh
Received28 min ago
ActionReview
StatusNeeds approval
ItemDeal-1024Acme Health
SolutionPE Deal IntakeNorthstar Capital
SummaryDeal screen ready for review
PriorityMedium
Received1 hour ago
ActionReview
StatusException
ItemCLM-784322Riyadh Hospital
SolutionNPHIES Claim Pre-ScreenSaudi Arabia
SummaryInvalid member ID returned by payer
PriorityMedium
Received2 hours ago
ActionReview
StatusRunning
ItemAP-48287Dr. Tan
SolutionClinic Front DeskOrchard Clinic
SummaryNew patient booking, 22 Apr 10:00
PriorityLow
Received2 hours ago
ActionReview
StatusCompleted
ItemAP-48286Priya Nair
SolutionClinic Front DeskSunrise Clinic
SummaryVerified booking · SGD 5.00 charged
PriorityLow
Received3 hours ago
ActionView
StatusCompleted
ItemCLM-784320Riyadh Hospital
SolutionNPHIES Claim Pre-ScreenSaudi Arabia
SummarySubmitted to NPHIES · SAR 3.00 charged
PriorityLow
Received4 hours ago
ActionView