Payer Follow-up

Aged A-R, with a next action on every line.

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Payer Follow-up

Aged A-R, with a next action on every line.

Verified performance — not yet measured121 of 200 outcomes · release 1.8

Aged A-R, with a next action on every line. Work aged claims and capture next actions.

  • Aged bucket worked weekly
  • Verbatim payer responses
  • Defensible next actions
  • No silent write-offs

Who and where

Same five lines on every Areev listing

Built by
Areev
Set up by
Areev · about 3 hours
Sold by
Areev — merchant of record
Operated by
Areev Inc. — accountable for your data
Runs in
Your tenant, or Areev Cloud USSupport connects from the United States only.

What it does

Payer Follow-up works the aged bucket: checks status with each payer, records what came back verbatim, and writes a defensible next action against every line. Adjustments are drafted for a named A-R lead; nothing is written off automatically.

The next action is the deliverable

A status check nobody acted on is not worth billing for. The outcome is a line with a next step and the evidence behind it.

Key outcomes

Completed follow-up

Status established, next action written

Payer response captured

Verbatim, with a timestamp and a reference

Adjustment proposed

For a named A-R lead to approve

Escalation raised

Where the payer response does not resolve it

How it works

  1. 1

    Prioritise

    Rank the aged bucket by recoverable value

  2. 2

    Check

    Status with the payer, portal or 276/277

  3. 3

    Record

    What came back, verbatim and referenced

  4. 4

    Act

    Write the next action; adjustments go to a person

What you’re buying, and what it can do

What you're buying

Counts as done when

The claim's status is established with the payer and a next action is written to the worklist with its evidence.

Not charged when

The payer portal was unavailable, the claim was already resolved, or you reject the follow-up within 7 days.

If it's wrong

Rework at no charge, or the USD 5 reversed. Tell us within 7 days of the outcome.

Approved by

A named A-R lead approves any adjustment or write-off. Status checks, which change nothing, run automatically.

Override rate — not yet measured

Measured on

Not yet measured — 121 verified outcomes on release 1.8.

Areev-verified performance appears once a release passes 200 verified outcomes.

What it can do to your systems

Can touch

Reads
Aged A-R, payer portals, claim status responses, remittance history
Writes
Status updates, next actions, worklist notes, draft adjustments

Reversible until

30 days after the write, from its before-image, in one click.

Cannot be undone — a status enquiry once logged with the payer.

Will not

Adjust a balance, write off a claim, or negotiate with a payer.

Your material

Never used to train a model, by Areev or by any model provider. Deleted on request, including caches and logs.

We sign your data-protection agreement — entity and residency statement on the compliance pack.

When it's unsure

It records what the payer actually said and escalates to your A-R lead, rather than guessing at the next step.

Abstention rate — not yet measured

Compliance pack

SOC 2 Type II with report period, ISO 27001, ISO 42001, the DPA, the sub-processor and model list with 30 days' change notice, and the data-residency statement. Everything your risk assessment needs, in one file.

Open the pack

Features

What you get, beyond the outcome itself.

Named-approver gates

A named A-R lead approves any adjustment or write-off. Status checks, which change nothing, run automatically.

Before-image journal

Every committed write keeps the record as it was, so a mistake reverts in one click for 30 days. Cannot be undone — a status enquiry once logged with the payer.

Evidence travels with the outcome

Each completed follow-up carries the material it was decided on, exportable as one file so an auditor can re-perform it.

It stops rather than guesses

It records what the payer actually said and escalates to your A-R lead, rather than guessing at the next step.

Runs where your data already lives

Your tenant or Areev Cloud US. Support connects from the United States only.

Priced on the result

USD 5 per completed follow-up. Work that does not meet the contract is not billable.

Tools it can use

Clearinghouse

(276/277 status)

Payer portals

(Where no API exists)

A-R worklist

(Aged buckets and follow-up queues)

Remittance history

(Prior payments and denials)

Document analysis

(Correspondence parsing)

Custom HIS

(Connect to your environment)

Integrations

Works with the tools you already use.

AvailityWaystarChange HealthcareEpicCerner+ More integrations

Deployment options

Areev Cloud US

Fastest time to value. Managed by Areev

Customer Cloud VPC

Deploy in your cloud (AWS, Azure, GCP)

On-premise

For maximum control. Your infrastructure

Region availability

  • United StatesAvailable
  • More regions coming soon

Pricing

Transparent and simple.

USD 6,500

One-time implementation

Setup, configuration and training

From

USD 950

Monthly platform fee

Based on selected plan

USD 5

Outcome fee

Per completed follow-up

How this gets measured

121

of 200 verified outcomes on release 1.8

Until a release passes 200, Areev publishes no accuracy figure for it. No star ratings, no testimonials — the number comes from the ledger or it does not appear.

What will be published

  • Completed follow-ups accepted without correction, as a rate
  • Override rate — how often the approver changed it
  • Contested outcomes, and how they were settled
  • The denominator and the release it was measured on

Every figure is exportable, so you can reconcile it against your own systems of record rather than take a dashboard on trust.

Questions buyers actually ask

The answers are the contract's, not marketing's.

The claim's status is established with the payer and a next action is written to the worklist with its evidence.

Related solutions

Explore more revenue cycle solutions.

Rejected Claim RecoveryCollect documents and prepare resubmissionsCollections OutreachWork the aged ledger with a disclosure script