The calls you miss are the patients you lose.
The calls you miss are the patients you lose.
The calls you miss are the patients you lose. Capture calls and book appointments while you're offline.
Who and where
Same five lines on every Areev listing
After-hours Appointment Booking picks up the calls that arrive when the lights are off. It books against live availability where the out-of-hours policy allows it, takes a callback request where it does not, and routes anything urgent to your on-call number.
The overnight queue, reviewed at open
Everything taken after hours lands in one list for a named person to release when the clinic opens.
Verified booking
Taken after hours, accepted by your PMS
Callback requested
Where policy says a person should decide
Urgent call escalated
Straight to the on-call number
Message captured
With the caller's own words, not a summary
Pick up
Every call that arrives outside opening hours
Decide
Book, take a callback, or escalate
Queue
Overnight bookings held for review at open
Release
A named person confirms; the PMS write commits
What you're buying
Counts as done when
A call arriving outside your opening hours ends in a booking the patient confirmed and your PMS accepted.
Not charged when
The caller hangs up before confirming, the request was for an existing appointment, or you reject the booking within 7 days.
If it's wrong
Rework at no charge, or the USD 4 reversed. Tell us within 7 days of the outcome.
Approved by
Bookings taken overnight are queued for a named person to release at open. Nothing reaches a clinician's diary unreviewed on a first install.
Override rate — not yet measured
Measured on
Not yet measured — 143 verified outcomes on release 2.6.
Areev-verified performance appears once a release passes 200 verified outcomes.
What it can do to your systems
Can touch
Reversible until
30 days after the write, from its before-image, in one click.
Cannot be undone — a call once spoken, an SMS once sent.
Will not
Advise on symptoms, triage urgency, or take a payment.
Your material
Never used to train a model, by Areev or by any model provider. Deleted on request, including caches and logs.
We sign your data-protection agreement — entity and residency statement on the compliance pack.
When it's unsure
It takes a callback request rather than booking, and tells the caller when a person will ring back. Red-flag phrases route to your on-call line immediately.
Abstention rate — not yet measured
Says it's an AI
The caller is told it is an assistant and that the clinic is closed, before anything else.
SOC 2 Type II with report period, ISO 27001, ISO 42001, the DPA, the sub-processor and model list with 30 days' change notice, and the data-residency statement. Everything your risk assessment needs, in one file.
What you get, beyond the outcome itself.
Named-approver gates
Bookings taken overnight are queued for a named person to release at open. Nothing reaches a clinician's diary unreviewed on a first install.
Before-image journal
Every committed write keeps the record as it was, so a mistake reverts in one click for 30 days. Cannot be undone — a call once spoken, an SMS once sent.
Evidence travels with the outcome
Each verified booking carries the material it was decided on, exportable as one file so an auditor can re-perform it.
It stops rather than guesses
It takes a callback request rather than booking, and tells the caller when a person will ring back. Red-flag phrases route to your on-call line immediately.
Runs where your data already lives
Your tenant or Areev Cloud US. Support connects from the United States only.
Priced on the result
USD 4 per verified booking. Work that does not meet the contract is not billable.
Clinic PMS
(Availability and bookings)
Telephony
(Out-of-hours diversion)
SMS
(Confirmations and callbacks)
On-call rota
(Escalation targets)
Knowledge base
(Out-of-hours policy)
Custom APIs
(Your systems)
Works with the tools you already use.
Areev Cloud US
Fastest time to value. Managed by Areev
Customer Cloud VPC
Deploy in your cloud (AWS, Azure, GCP)
On-premise
For maximum control. Your infrastructure
Transparent and simple.
USD 2,000
One-time implementation
Setup, configuration and training
From
USD 300
Monthly platform fee
Based on selected plan
USD 4
Outcome fee
Per verified booking
143
of 200 verified outcomes on release 2.6
Until a release passes 200, Areev publishes no accuracy figure for it. No star ratings, no testimonials — the number comes from the ledger or it does not appear.
What will be published
Every figure is exportable, so you can reconcile it against your own systems of record rather than take a dashboard on trust.
The answers are the contract's, not marketing's.
A call arriving outside your opening hours ends in a booking the patient confirmed and your PMS accepted.
Explore more clinic operations.
